Unfortunately, if you’re late for your lesson, the clock is still running. We typically schedule sessions back-to-back, so even if we get a late start, we still need to be back at the dock on time to pick up our next clients. That’s why we always suggest that clients ARRIVE 30 MINUTES EARLY to their session. If you are late to a session or miss it entirely, you will still be charged the full amount.
That’s fine! While we can teach people of all ages, skill levels, shapes & sizes, our specialty is working with people who have either never tried, or tried unsuccessfully to get up on a board. We have a 90% success rate for teaching people to get up on a wakesurf board their first time out with us, as long as they’re willing to put in the time (we need an average of 20-45 minutes to say we’ve tried everything) and the effort to try.
Our inclement weather policy is simply that all sessions will proceed as scheduled unless conditions are hazardous. That means that we’ll ride rain or shine, in calm water or choppy. We will cancel/reschedule sessions only based on our driver’s discretion, and generally only in the event of lightning or extraordinarily rough water. That said, our drivers/instructors are pretty knowledgeable about reading weather reports, so if you have a concern when scheduling, just ask. Our cancellation policy is set up to give you ample time to reschedule based on the forecast.
What you wear is really up to you, but choosing something comfortable and practical is your best bet. For guys, we recommend wearing boardshorts and a t-shirt onto the boat. Most women prefer to wear shorts and a t-shirt over a bathing suit. Two-piece bathing suits work fine, although if you have a pair of boardshorts or running shorts to wear over your bottoms while you’re in the water, that’s usually a good idea. If your lesson is scheduled early in the morning or later in the evening, a sweatshirt is a great idea. Sunglasses, hats, and sweatpants are optional, but worth considering based on the weather. You will be asked to remove your shoes before getting into the boat (you’ll bring them aboard with you), so sandals or flip-flops work the best.
Yes, there are restrooms on site, but please allow extra time to get changed as the session starts at the booked time.
We’d recommend the following:
Swimsuit (something that won’t fall off in the water)
Towel
Sweatshirt (morning/evening/chilly day)
Liability Waiver (each person MUST fill one out online)
Water/Drinks/Snacks
Sunscreen!
Generally, if you call a week or so in advance, you have a pretty good chance of getting the day/time you want. That’s not a guarantee, so if there’s a day or time that you MUST have, be sure to call as soon as you know what it is.
That all depends on what you’re looking to get out of the lesson. If your biggest priority is improving on a wakesurf board, the earlier in the morning you schedule your lesson, the better the odds of getting calm water. Many people make the mistake of choosing the warmest part of the day over the calmest time of the day, but trust us when we say that water quality is far more important if you’re truly interested in improving on a wakesurf board. The general rule of thumb (although never a guarantee) is that the best water conditions occur between 7am and 11am on the weekdays, and 6am and 10am on the weekends. As the sun comes out and things warm up, the breeze will usually follow (creating rougher water), and the boat traffic will greatly increase (creating substantially rougher water).
Mornings and evenings are best suited for wakesurfing (still VERY fun, even in rough water) or cocktail cruises as the water can be a bit too rough in the afternoon to wakeboard.
